Well, the search for the Holy Grail continues. Mr Baskerville feels old and unemployable in the industry he's 'worked' for so many years. He is trying to update his skills, but in the meantime is facing the fact that he will have to apply for temp admin roles.
This fills him with fear and loathing. Because in order to be employed, he must demonstrate that he is
comfortable and warm on the phone, and enjoys being the first point of contact
WTF does 'warm on the phone' mean? That he answers all calls while huddled in his coat, Russian-style fur hat on his head? And regarding first point of contact, Mr B has seen many, many sci-fi movies and therefore knows that first contact almost never ends well.
The description then burbles on to claim
This is an exciting opportunity
No, no it's not.
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